The ETTO Principle: Efficiency-Thoroughness Trade-Off: Why Things That Go Right Sometimes Go Wrong by Erik Hollnagel (2009-06-30) Book PDF, ePub eBook

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The ETTO Principle: Efficiency-Thoroughness Trade-Off: Why Things That Go Right Sometimes Go Wrong by Erik Hollnagel (2009-06-30) by Erik Hollnagel

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